Effective Date: 20 August 2026

This Payment & Billing Policy explains how NaamX handles payments, invoices, subscriptions, renewals and billing for services purchased through naamx.com.

This policy should be read together with our Terms & Conditions and Refund & Cancellation Policy. Specific products or service plans may have additional billing terms displayed during checkout.

1. Billing Information

Customers are responsible for providing accurate billing, registration and contact information when purchasing NaamX services.

Customers should keep their account, email address and payment information up to date to avoid billing or service interruptions.

2. Service Prices

Prices for NaamX services are displayed on the applicable product, pricing or checkout page and may vary depending on the selected package, billing cycle, resources and service configuration.

3. Taxes and Government Charges

Applicable taxes, duties, government charges or other required fees may be added to the displayed service price where required by law.

Customers are responsible for providing accurate information required for applicable tax or invoicing purposes.

4. Payment Methods

NaamX may support different payment methods depending on the customer's location and service.

Available payment methods may include online payment gateways, bank-based payments, cards or other supported payment options.

5. Payment Authorization

By submitting a payment, the customer authorizes the applicable payment provider to process the transaction for the amount shown during checkout or on the relevant invoice.

6. Payment Processing

Payments may be processed through third-party payment providers. Payment information may therefore be subject to the privacy and security policies of the applicable payment provider.

NaamX may receive transaction information necessary to confirm and manage a payment without necessarily receiving or storing complete payment-card information.

7. Invoices

NaamX may issue invoices or billing records for purchased services.

Customers should review invoices and promptly notify NaamX if they identify an apparent billing error.

8. Billing Cycles

Depending on the selected service, billing may be monthly, annually, one-time or based on another billing period specified during purchase.

9. Recurring Subscriptions

Recurring services may automatically renew at the end of the applicable billing period if automatic renewal is enabled.

Customers are responsible for reviewing their subscription settings and cancelling recurring services before the renewal date when they do not wish to continue the service.

10. Renewal Charges

Where automatic renewal is enabled, the applicable payment method may be charged for the renewal amount associated with the service.

Renewal pricing may differ from introductory or promotional pricing unless the applicable offer expressly states otherwise.

11. Failed Payments

If a payment fails, NaamX may notify the customer and provide an opportunity to update the payment method or complete the payment.

Continued non-payment may result in service suspension or termination according to the applicable service terms.

12. Overdue Accounts

An unpaid invoice may be considered overdue after its applicable due date.

NaamX may restrict, suspend or terminate services associated with overdue accounts where permitted under the applicable agreement.

13. Service Suspension

Services may be temporarily suspended because of unpaid invoices, failed recurring payments, suspected payment fraud or other billing issues.

14. Reactivation After Suspension

A suspended service may be eligible for reactivation after the outstanding balance and any applicable charges have been paid.

Reactivation is subject to service availability and applicable account conditions.

15. Payment Errors

If you believe that you have been charged incorrectly, please contact NaamX as soon as possible with the relevant invoice or transaction details.

16. Duplicate Charges

If a customer is charged more than once for the same transaction, NaamX may investigate the transaction and, where appropriate, process a correction or refund.

17. Unauthorized Transactions

Customers should immediately notify NaamX and, where appropriate, their payment provider or bank if they believe a transaction was unauthorized.

NaamX may temporarily restrict an account or transaction while a suspected fraudulent payment is investigated.

18. Currency

The currency used for a transaction will be shown during the applicable checkout or billing process.

Banks or payment providers may apply their own exchange rates or conversion charges where applicable.

19. Promotional Pricing

Promotional prices, introductory offers, discounts and coupons may be subject to specific conditions.

Unless expressly stated otherwise, promotional pricing may apply only for the specified promotional period or initial billing term.

20. Price Changes

NaamX may change service prices when necessary due to infrastructure costs, service improvements, taxes, currency fluctuations, third-party costs or other business considerations.

Where required, customers may be notified of material pricing changes affecting recurring services.

21. Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy and any specific terms applicable to the purchased service.

22. Chargebacks

Customers should contact NaamX before initiating a payment chargeback when they believe there is a billing issue.

Fraudulent or unjustified chargebacks may result in account review, service suspension or other action where permitted by applicable law.

23. Third-Party Payment Providers

NaamX may use third-party payment processors and gateways to facilitate transactions.

Such providers may have their own terms, fees, processing rules and privacy policies.

24. Customer Responsibility

Customers are responsible for monitoring their subscriptions, invoices, payment methods and renewal dates.

25. Billing Records

NaamX may retain billing and transaction records for accounting, customer service, fraud prevention, legal compliance and other legitimate business purposes.

26. Policy Changes

NaamX may update this Payment & Billing Policy from time to time to reflect changes in payment systems, services, pricing or applicable laws.

27. Contact Us

For questions about invoices, payments, renewals, subscriptions or billing issues, please contact NaamX.

Billing & Payment Support

Email: info@naamx.com

Website: naamx.com

NaamX